The Norwegian Travel Company AS
Norwegian Travel Company AS/"NTC"/"us" with registered office at Sjøgata 8, 9008 Tromsø, Norway, acts as an agent in order to provide travel services in Norway.
The following Terms and Conditions apply from the conclusion of the contract between NTC or other companies in the NTC group and the client.
These Terms and Conditions govern the agreement between the client, (“you” or "the client"), and NTC. By booking overnight stay(s) and/or activity(s) with us, you agree to be bound by these Terms and Conditions. Please read them carefully and make sure you understand and abide by them.
NTC may use service providers and sub-contractors ("Service Provider") and thus operate as an agent/reseller. Bookings through NTC, where Service Providers are used, are subject to both the Terms and Conditions set out herein, as well as the specific booking conditions and Terms and Conditions of the Service Provider. Please read the terms and conditions of the Service Provider carefully. The terms and conditions of other Service Providers may limit the Service Providers' liability.
When NTC operates as an agent/reseller, NTC is not responsible for any claims against the Service Provider.
Jurisdiction
NTC is a Norwegian company and operates under Norwegian law. Your booking together with these terms and conditions shall be subject to Norwegian Law.
THE NORWEGIAN TRAVEL COMPANY
PB 242, Sjøgata 8 | 9008 Tromsø | NORWAY
Tel: +47 77 71 01 00
Mail: [email protected] www.norwegiantravelcompany.com
org nr: 924 366 869
Booking terms and conditions for Romsdalsgondolen AS
These general terms and conditions apply to Romsdalsgondolen AS as a
service provider and parties who themselves, or through others, enter into agreements with Romsdalsgondolen AS in accordance with confirmations (the guest). The agreement is applicable to tickets for the cable car Romsdalen.
Responsible party:
Romsdalsgondolen AS, Jernbanegata 1, NO-6300 Åndalsnes. Org.no 921 622 449
The agreement etc.
As a seller, Romsdalsgondolen AS is responsible for ensuring that the guest receives what he/she is entitled to in accordance with the agreement. Romsdalsgondolen AS disclaims liability for any misprints.
As an organiser, Romsdalsgondolen AS is obliged to:
Send a written booking confirmation to the guest along with any other
necessary documents. Romsdalsgondolen AS is only responsible for the trip described. Romsdalsgondolen AS is not responsible for promises that may have been made directly to the guest by a third party.
Romsdalen AS disclaims liability for:
Changes to or cancellation of an event due to weather conditions or other conditions that would make it unsafe to operate the cable car.
Prices:
The price stated is the total price of the service.
Bookings are binding:
A booking is binding as soon as the guest has paid and received a confirmation/ ticket by email. The guest is responsible for checking that dates and other important booking details are correct.
Payment:
Romsdalsgondolen AS uses payment solutions from Nets and payments can be made by Visa or MasterCard. The guest pays for tickets when booking via Romsdalsgondolen AS/Arctic Travel Company AS/The Norwegian Travel Company AS website.
Tickets:
The guest must hold a valid ticket to board Romsdalsgondolen. The QR code on
the printed or mobile ticket is scanned at the access gate before boarding. Misuse of a ticket may lead to a fine.
Cancellation:
Tickets purchased online cannot be cancelled or refunded, cf. Chapter 6 of the Cancellation Act.
Unsatisfactory weather conditions
In the event of bad weather or other incidents beyond Romsdalsgondolen ́s control, events can be moved to other locations. Where possible, the buyer shall be informed in advance of such changes. Such changes do not give the buyer the right to avoid any refund.
Safety on the mountain
Romsdalsgondolen does not take responsibility for incidents that occur outside our facility, and the customer is responsible for their own safety.
It can be harsh weather conditions, with occasionally slippery sections on the mountain, and the customer must consider the right clothing and footwear. It is not allowed to move outside the safety fences.
Booking terms and conditions for Fjellheisen AS
General terms
These general terms apply between Fjellheisen and others who enter into an agreement with Fjellheisen according to the booking confirmation.
The agreement can be tickets/activities/restaurant or a combination thereof.
The terms apply to products purchased from Fjellheisen, hereinafter referred to as "Seller".
Responsible
Skips Nordfisk AS (Fjellheisen), Sollivegen 12, 9020 Tromsø. Organisation Number 925160083. Fjellheisen is itself responsible for all transactions that go through the website. Our partner, Adyen, is responsible for ensuring that credit card numbers and codes are handled in a secure manner.
Booking
A booking is binding as soon as an order number or QR code is assigned to the guest and the payment is complete. It is the guest's responsibility to ensure that all aspects that are essential for the order are correct. You will receive an SMS or e-mail when you have completed the booking, provided that you have used a correct and valid mobile number or e-mail address.
The Seller and our partners are responsible for ensuring that your login information will not be misused, sold to third parties or otherwise distributed without your consent.
In connection with your booking you agree that we can send relevant information through SMS og or e-mail.
To book or conclude an agreement with Fjellheisen, the buyer/guest must be at least 18 years old.
Prices and reservations
All prices are quoted in NOK (Norwegian kroner). The agreed prices are binding for all parties. The Seller reserves the right to make changes to the prices due to increased costs of purchasing goods and services, increased taxes and fees or other circumstances beyond the seller's control.
With reservation regarding any publication and/or proofreading errors on websites and in other printed information about the offers provided by Fjellheisen.
Payment
We use payment solution from Adyen and you can use the payments solutions listed on the website. The transaction is handled by Adyen, and this gives you a safe and secure transaction. The guest shall pay 100% of the package cost when ordering via www.fjellheien.no. The guest shall bring the booking confirmation and show it upon arrival. In the case of payment by invoice, an invoice fee of NOK 80.00 will be added.
Cable car tickets
The guest must hold a valid ticket to board Fjellheisen gondolas.
QR code on mobile phone or as a printout must be scanned before access.
Cancellation and refund
Cancellation and refund of cable car tickets is not possible, but the customer can change the time and date for departure at any time. For all other bookings such as arrangements in the restaurant, events, activities and guiding, or combination of these products, a cancellation deadline of 7 days applies.
Such cancellations must be made in writing to [email protected]
• Cancellation more than 7 days before: No fee and full refund • Cancellation 7 days or less before: No refund
The person making the booking is responsible for their own, relevant insurance premiums relating to travel and booking/rental. For example, travel and leisure insurance as well as travel and liability insurance.
Force majeure and unsatisfactory weather conditions
The Seller is not responsible for unsatisfactory weather conditions, closed facilities or other circumstances beyond the control of the facility. In case of unforeseen and unavoidable events that make it impossible for Fjellheisen to fulfil its obligations to the customer (such as war, riot, blockade, natural disasters, strikes, lock-outs, import restrictions, hyperinflation, robbery and burglaries), Fjellheisen reserves the right to terminate the agreement without liability.
In the event of bad weather or other incidents beyond Fjellheisen's control, events can be moved to other locations. Where possible, the buyer shall be informed in advance of such changes. Such changes do not give the buyer the right to avoid any refund.
Safety on the mountain
Fjellheisen does not take responsibility for incidents that occur outside our facility, and the customer is responsible for their own safety.
It can be harsh weather conditions, with occasionally slippery sections on the mountain, and the customer must consider the right clothing and footwear. It is not allowed to move outside the safety fences.